Nuance omni-channel customer engagement partners

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Omni-channel customer engagement partnership

The power of partnership

Nuance works closely with technology partners around the globe to power companies with unmatched omni‑channel engagement solutions to help organizations transform the way they do business. These solutions are differentiated by speech, biometric security, virtual assistant, web chat and cognitive technologies; enabling cross‑channel customer service powered by AI and magnified by the design and development skill of a global professional services team.

Tried and true technology

Just look around. Chances are you are interacting with Nuance omni‑channel engagement solutions today.

14+ billion

self‑service transactions per year

600 million

virtual and live chat conversations per year

75%

of Fortune 100 use Nuance omni‑channel customer engagement solutions

Keeping current with customer engagement technologies and trends can be a challenge

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