Flexibility to drive quality patient care and appropriate reimbursement
The journey of clinical documentation integrity takes many paths—all leading toward one goal. We meet you wherever you are in your CDI journey with solutions that include encounter prioritization, workflow, analytics, and services that can be packaged to take your program further.
CDI outcomes greater than the national average
An analysis of CareChex data found that Nuance customers achieved impressive results above the national average.
10%
average CMI improvement
Compared to 5% national average
37%
average improvement in MCC capture
Compared to 24% national average
2X
average dollars/Medicare case
Compared to national average
50%
improvement in mortality ratings
Compared to pre‑implementation performance
Drive better quality and patient outcomes
AI for clinical documentation integrity delivered in the workflows you already use.
Benefits
An unmatched solution for a common goal
Harness the power of AI
Automated encounter prioritization and worklist management lets highly skilled CDS staff spend less time searching through charts. Documentation guidance at the point‑of‑care makes it easier for physicians to capture patient stories and avoid rework. Clinicians working together without limitations means more time to focus on quality improvement initiatives.
Leverage our clinical expertise
There's a reason why 85% of Nuance clients achieve the highest quality ratings in the industry. Nearly 30 years of experience puts proven, clinically‑focused documentation strategies and the knowledge to use them in your hands.
Performance driven
Understanding your baseline lets you set the bar. An actionable intelligence framework with real‑time insights give you the power to measure success, analyze peer comparisons and pinpoint opportunities to improve your program.
Designed with scale and reliability in mind
Cloud-based solutions mean lower installation, deployment and maintenance costs. Updates are easier to manage too. Our clinical documentation excellence solutions are hosted on Microsoft® Azure, a HITRUST CSF‑certified hosting infrastructure, to support privacy, security, and compliance.
Features
Award‑winning documentation excellence in the cloud
Nuance ranked #1 in 2020 for its leadership in CDI for the seventh consecutive year. Learn more
Configurable
CDE solutions allow the flexibility to personalize workflow as well as establish uniformity for how the team prioritizes their work day, develop and sort worklists, identify opportunities to initiate clarifications and tailor communications with physicians according to each patient's situation.
Efficient
Productivity is crucial and adding headcount may not be an option. With encounter prioritization, you can use the power of AI to focus on the cases that most affect quality and reimbursement. Your CDS will pinpoint opportunities faster, quickly find the clinical source of the evidence, and help you protect against denials. Encounter prioritization, automated workflows, intuitive navigation, built‑in MS and APR‑DRG groupers and quick access to reference materials save time and let your team expand case coverage.
Collaborative
Physicians and CDI teams work more closely through clinically‑focused clarifications and visibility into actions taken on automated advice. Case management and quality teams have concurrent insight into working DRGs, length of stay and HIM and coding teams can collaborate on final DRG reconciliation.
Evidence‑based
Clinical strategies and guidance help uncover opportunities to engage physicians in a clinical dialogue about each patient and identify diagnoses based on the clinical evidence in the medical record. Documentation accurately reflects patient diagnoses, procedures and co-morbid conditions that are important to determining appropriate reimbursement and risk-adjusted quality ratings. And specific evidence‑based documentation reduces delays in the billing cycle and improves the process for managing denials.
Solutions
Drive better quality and patient outcomes
Increase your CDS efficiency and impact on your quality scores. Our clinically‑focused CDI software delivers AI‑powered documentation guidance, encounter prioritization, workflow management, and advanced analytics. These can be combined with services to develop a clinical documentation integrity package that provides everything you need and nothing you don’t.
CDI Solutions
Encounter prioritization, workflow, and advanced analytics to enhance efficiency and impact for CDI and care teams.
CDI Professional Services
All the support you need to plan, deploy, and adopt our solutions to help you achieve clinical documentation excellence. Let our team help you plan the level of education, leadership training and ongoing support you need to maximize the return on your investment.
Extend Your Value
Extend the value of your investment by using other Nuance solutions for computer‑assisted physician documentation.
Video testimonial
Nuance delivers unmatched productivity and quality outcomes at TriHealth
Sharon Krug, Clinical Documentation System Manager at TriHealth, describes how Nuance CDE One has changed her team’s approach to clinical documentation excellence and helped TriHealth become a leader in quality, core measures, and denial prevention.
Resources
Case studies
Data sheet
White papers
- Physician engagement and alignment strategies for better care and financial health(pdf. Open a new window)
- Risk Adjustment in healthcare—essentials for providers(pdf. Open a new window)
- Making the case for a new approach to managing risk(Open a new window)
- Measuring the real impact of CDI on value-based reimbursement(pdf. Open a new window)
Webinars
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How CDI impacts quality ratings (Open a new window)
In this webinar replay, see how clinical quality outcomes data (pre- and post-CDI implementation), provide insight into the value of measuring CDI efforts' impact on overall quality ratings, including expected mortality and inpatient quality indicators.
Videos
- Nuance delivers unmatched productivity and quality outcomes at TriHealth(Open a new window)
- MRHC pinpoints CDI opportunities with Nuance AI-powered encounter prioritization (Open a new window)
- Driving productivity and efficiency at TriHealth with Nuance(Open a new window)
- Driving sustainable outcomes through Nuance clinical documentation excellence solutions(Open a new window)
- TriHealth improves care team collaboration with Nuance clinical documentation excellence solutions(Open a new window)
- The impact of consumerism, EHRs and the shift to fee-for-service(Open a new window)
Reports
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Black Book names Nuance #1 for Clinical Documentation Improvement (CDI) Solutions three years in a row (Open a new window)
Nuance ranked highest in client experience and customer satisfaction scores on eighteen key performance indicators. -
Black Book Rankings 2016 Survey Results Report: Top Provider Solutions – End-to-End Coding, Speech Technology and Medical Records (pdf. Open a new window)
Nuance ranks #1 second year in a row on 12 of the 18 criteria. -
2016 Physician Advisor Survey (pdf. Open a new window)
When it comes to the role of the physician advisor in CDI, there’s room for improvement, according to the 2016 ACDIS Physician Advisory Survey. -
How CDI is Revolutionizing the Transition to Value-Based Care (pdf. Open a new window)
Report findings are based on surveys from 100+ healthcare leaders with key CDI strategies for managing the transition from volume-cased to value-based care.
Podcasts
What's Next blog
Healthcare Insights
Support
Nuance University CDI Portal
Nuance CDI
- Phone support: 1-800-892-5049
- Nuance Healthcare Support
CDMPGuide™
- Phone support: 1-800-810-0876
- Email support