Clinical Documentation Excellence Solutions for CDI Teams

Flexibility to drive quality patient care and appropriate reimbursement

The journey of clinical documentation integrity takes many paths—all leading toward one goal. We meet you wherever you are in your CDI journey with solutions that include encounter prioritization, workflow, analytics, and services that can be packaged to take your program further.

Achieve documentation excellence

CDI outcomes greater than the national average

An analysis of CareChex data found that Nuance customers achieved impressive results above the national average.

10%

average CMI improvement

Compared to 5% national average

37%

average improvement in MCC capture

Compared to 24% national average

2X

average dollars/Medicare case

Compared to national average

50%

improvement in mortality ratings

Compared to pre‑implementation performance

Benefits

An unmatched solution for a common goal

Harness the power of AI(Open a new window)

Automated encounter prioritization and worklist management lets highly skilled CDS staff spend less time searching through charts. Documentation guidance at the point‑of‑care makes it easier for physicians to capture patient stories and avoid rework. Clinicians working together without limitations means more time to focus on quality improvement initiatives.

Leverage our clinical expertise

There's a reason why 85% of Nuance clients achieve the highest quality ratings in the industry. Nearly 30 years of experience puts proven, clinically‑focused documentation strategies and the knowledge to use them in your hands.

Performance driven

Understanding your baseline lets you set the bar. An actionable intelligence framework with real‑time insights give you the power to measure success, analyze peer comparisons and pinpoint opportunities to improve your program.

Designed with scale and reliability in mind

Cloud-based solutions mean lower installation, deployment and maintenance costs. Updates are easier to manage too. Our clinical documentation excellence solutions are hosted on Microsoft^® Azure, a HITRUST CSF‑certified hosting infrastructure, to support privacy, security, and compliance.

Features

Award‑winning documentation excellence in the cloud

Nuance ranked #1 in 2020 for its leadership in CDI for the seventh consecutive year. Learn more

Configurable

CDE solutions allow the flexibility to personalize workflow as well as establish uniformity for how the team prioritizes their work day, develop and sort worklists, identify opportunities to initiate clarifications and tailor communications with physicians according to each patient's situation.

Efficient

Productivity is crucial and adding headcount may not be an option. With encounter prioritization, you can use the power of AI to focus on the cases that most affect quality and reimbursement. Your CDS will pinpoint opportunities faster, quickly find the clinical source of the evidence, and help you protect against denials. Encounter prioritization, automated workflows, intuitive navigation, built‑in MS and APR‑DRG groupers and quick access to reference materials save time and let your team expand case coverage.

Collaborative

Physicians and CDI teams work more closely through clinically‑focused clarifications and visibility into actions taken on automated advice. Case management and quality teams have concurrent insight into working DRGs, length of stay and HIM and coding teams can collaborate on final DRG reconciliation.

Evidence‑based

Clinical strategies and guidance help uncover opportunities to engage physicians in a clinical dialogue about each patient and identify diagnoses based on the clinical evidence in the medical record. Documentation accurately reflects patient diagnoses, procedures and co-morbid conditions that are important to determining appropriate reimbursement and risk-adjusted quality ratings. And specific evidence‑based documentation reduces delays in the billing cycle and improves the process for managing denials.

Solutions

Drive better quality and patient outcomes

Increase your CDS efficiency and impact on your quality scores. Our clinically‑focused CDI software delivers AI‑powered documentation guidance, encounter prioritization, workflow management, and advanced analytics. These can be combined with services to develop a clinical documentation integrity package that provides everything you need and nothing you don’t.

CDI Solutions

Encounter prioritization, workflow, and advanced analytics to enhance efficiency and impact for CDI and care teams.

CDE One

CDI Professional Services

All the support you need to plan, deploy, and adopt our solutions to help you achieve clinical documentation excellence. Let our team help you plan the level of education, leadership training and ongoing support you need to maximize the return on your investment.

Extend Your Value

Extend the value of your investment by using other Nuance solutions for computer‑assisted physician documentation.

Dragon Medical Advisor

Video testimonial

Nuance delivers unmatched productivity and quality outcomes at TriHealth

Sharon Krug, Clinical Documentation System Manager at TriHealth, describes how Nuance CDE One has changed her team’s approach to clinical documentation excellence and helped TriHealth become a leader in quality, core measures, and denial prevention.

Nuance delivers unmatched productivity and quality outcomes at TriHealth (Play a video)

Testimonials

What customers are saying

“Nuance wants you to succeed as an organization. They have done anything and everything and went above and beyond to help us be successful as an organization with our documentation.”

Jill Tays, RN, BSN

Vice President of Clinical Documentation
Magnolia Regional Health

“Hands down, there is no question the program that we have with Nuance and CDE One is the best that we could ever want or need.”

Sharon Krug, RN, BSN

CDI System Manager
TriHealth

“I love the CDI assistant because it is able to capture all the diagnoses in the medical record that captures the CCs and MCCs.”

Melissa Watkins, BSN, RN

Clinical Documentation Specialist
TriHealth

“CDE One has made a drastic difference in our workflow and how productive we are. We are always afraid of change, but now that we have this new program, there is no comparison, and there is no way we could ever go back.”

Lisa Ritter, BSN, RN

Clinical Documentation Specialist
TriHealth

“Using the encounter prioritization functionality within CDE One, my staffing has remained the same, but my employees are more productive and have expanded into mortality reviews.”

Sharon Cooper

Manager of clinical documentation and appeals
Owensboro Health Regional Hospital

Resources

Case studies

Data sheet

Nuance CDE One(Open a new window)

White papers

Webinars

How CDI impacts quality ratings (Open a new window)
In this webinar replay, see how clinical quality outcomes data (pre- and post-CDI implementation), provide insight into the value of measuring CDI efforts' impact on overall quality ratings, including expected mortality and inpatient quality indicators.

Videos

Reports

Black Book names Nuance #1 for Clinical Documentation Improvement (CDI) Solutions three years in a row (Open a new window)
Nuance ranked highest in client experience and customer satisfaction scores on eighteen key performance indicators.
Black Book Rankings 2016 Survey Results Report: Top Provider Solutions – End-to-End Coding, Speech Technology and Medical Records (Open a new window)
Nuance ranks #1 second year in a row on 12 of the 18 criteria.
2016 Physician Advisor Survey (Open a new window)
When it comes to the role of the physician advisor in CDI, there’s room for improvement, according to the 2016 ACDIS Physician Advisory Survey.
How CDI is Revolutionizing the Transition to Value-Based Care (Open a new window)
Report findings are based on surveys from 100+ healthcare leaders with key CDI strategies for managing the transition from volume-cased to value-based care.

Podcasts

What's Next blog

How AI-driven CDI programs give people more of what we need most: time(Open a new window)

Clinical Documentation Integrity Solutions for CDI Teams