My voice is my password
There’s nothing easier and more secure than using voice biometric authentication. Isn’t it time your company switched to the world’s most trusted authentication solution?
Voice is the popular choice
Nuance authentication enables easy and secure biometric authentication using just a person’s voice.
Nuance Gatekeeper is trusted by hundreds of organizations around the world to verify the identity of millions of individuals daily during their interactions with an interactive voice response (IVR).
Users just speak a simple passphrase to validate their identity. With Nuance Gatekeeper, customers are finally free from having to remember and update passwords. Their voice is as unique as their fingerprint so it can never be hacked or stolen. Nuance Gatekeeper offers your customers the simplest authentication available while reducing your costs and risks.
Get our latest resources
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Deutsche Telekom case study (Open a new window)
Learn how Nuance helped one of the world’s leading integrated telecommunications companies successfully deploy voice biometrics to replace Customer ID, PINs, passwords and security questions.
Get it now(Open a new window)Benefits
Happy customers; Happy enterprises (Play a video)
Everybody hates remembering and changing passwords. In a survey, customers stated their preference is biometric authentication. By authenticating the user with Nuance biometric solution, enterprises can let their customers get straight to what they want to do while still providing strong two‑factor verification. Adding security without adding friction to the process.
Contain the call (Play a video)
Current verification systems are often clumsy, intrusive, and untrusted. Customers regularly fail their authentication or press zero to talk to an operator. Using Nuance’s authentication solution, enterprises can contain callers in the IVR, thus saving time and money while providing strong customer service knowing the customers are always who they say they are.
Stop fraud in its tracks (Play a video)
Every week there is a new data breach, a new admission that a company has been hacked and millions of credentials have been stolen. With Nuance Gatekeeper, even if a hacker could access your system, the stored voiceprint is useless to them as it cannot be used to access anyone’s account.
Stats
85%
of users are frustrated with existing authentication
90%
of users prefer voice biometrics over the status quo
84%
of people say they are more concerned about their online privacy and security today than they were a year ago
Replacing PINs, passwords and security questions
Watch the remarkably simple, yet secure login process powered by a voice biometric authentication system. No PINs, passwords, or security questions to remember ever again.
Dive even deeper
Demos and videos
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IVR authentication at Deutsche Telekom
Hear from one of our customers, Deutsche Telecom, how their voice biometrics deployment made their customers happy while complying with regulation -
Using voice biometrics for customer authentication(Open a new window)
Leading financial institutions are leveraging voice biometrics to keep customers secure—and fraudsters at bay. Watch this video to hear about the benefits voice biometrics provides for your customers and your organization.
Data sheet
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Nuance Secure Biometrics(Open a new window)
Easy and secure biometric authentication. Identity verification that customer and agents love, and fraudsters hate.
Blog
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How to kill the password(Open a new window)
Hint: it's all about biometrics
White paper
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Essential Guide to Voice Biometrics(Open a new window)
Learn more about voice biometrics technology, real-world use cases across customer channels and three action steps to help you get started.