Fraud detection and prevention resource center
Combating fraud to protect the business and your customers.
Prevent fraud and protect the brand
Discover how improving operational efficiency and increasing revenue opportunity can multiply the impact you have every day on your organization. Nuance’s AI-powered biometric solution enables you to aggressively detect and prevent fraud, helping to mitigate risk, avoid disruption and minimize lost revenue, all while protecting the customer and your business.
Market-leading biometric security technology
For the second year in a row, Nuance was named the top biometrics vendor by Opus Research in its Intelligent Authentication and Fraud Prevention Intelliview Report. If you’re considering biometrics solutions, this is significant - the 2020 report puts Nuance at the top of the Leader quadrant ahead of 19 competitors because its customers report better ROIs, higher fraud loss savings, and higher authentication success rates than organizations deploying competing solutions.
Get our latest resource
(Open a new window)
Opus Research: 2020 Intelligent Authentication and Fraud Prevention Intelliview analyst report (Open a new window)
See why Opus Research ranks Nuance as the Leader in biometric authentication and fraud prevention solutions.
Get it now(Open a new window)Virtual fireside chat series
Client insights and intel: Combating fraud to protect the business and their customers
(Open a new window)
Fidelity Investments (Open a new window)
Mark DiMarzio, VP Risk
Discover how Fidelity is leading the charge on timely topics including working remotely, social engineering, identifying theft, watch lists, voice biometrics and more in the changing landscape of COVID-19.
(Open a new window)
Prudential Financial (Open a new window)
Greg Williamson, Vice President, Customer Protection, Information Security
and IT Controls
Learn how Prudential is leveraging AI-powered
technology to prevent persistent fraudsters,
empower their agents and simplify the
customer experience.
(Open a new window)
BNY Mellon (Open a new window)
Charles Gallant, Director, Asset Servicing Digital
and Data Solutions
Learn how BNY Mellon developed a multi-channel fraud detection and prevention program, layering AI-powered authentication and risk scoring calls, empowering their agents to easily identify fraudulent activity when it occurs.
(Open a new window)
The real cost of fraud: Victims and tech companies fight back (Open a new window)
Rob Ross
Hear a real-life account from a fraud victim who lost $1M in less than 1 hour and see how technology companies are fighting back against SIM swap and other types of fraud, and learn how your organization can protect its customers.
See what you + Nuance can do
Empowering your fraud teams to operate more effectively and efficiently.
The power of Conversational AI (Play a video)
Discover how Nuance delivers AI-powered security, seamlessly and securely engaging customers and helping organizations fight fraud.
TD Bank VoicePrint experiment (Play a video)
Discover how Nuance’s advanced authentication and fraud prevention solution demonstrates how it was impossible for a fraudster to commit fraud through the contact center.
Intelligent & secure engagement (Play a video)
Nuance has a vision of the future filled with possibilities. We invent intelligent technology for organizations across all industries delivering the security and trust their customers expect.
Financial Institutions & Banking
Discover how we help FI's and their teams to increase fraud identification rates while preventing $500M+ in fraud losses within the first year.
Telecommunications
Discover how we help Telecommunication clients and their teams decrease average handling time by 89 seconds while increasing customer engagement.
Retail, Healthcare, Government & others
Discover how we help retailers, governments, health systems and others prevent over 4,000 fraud attempts, generating $7M in savings.
Biometric authentication. Better security. Better experience.
To combat the near‑constant attacks by hackers while providing legitimate customers with the highest levels of security and convenience, organizations use Nuance’s integrated fraud and authentication solutions to save millions of dollars while keeping customers happy and their accounts safe.
Tangible ROI
The Nuance difference
Comprehensive, layered solution across digital and voice channels.
Industry expertise
90% detection of fraud attempts
Expertise in identifying fraudsters before they can commit fraud, thereby preventing fraud losses for the organization and enabling fraud team to collaborate with law enforcement to put an end to fraudster activity.
AI technology
AI-enabled intelligence
detection capabilities
Providing fourth-generation deep neural networks—leading to unrivaled authentication and fraud outcomes.
Continuous improvement
Leverages each interaction to continuously improve performance
The more a customer interacts with you, the better their performance gets.
Deeply integrated solution delivers optimized workflows and supports better collaboration across teams.
Contact us to advance fraud detection and prevention in your organization.
Complete the form below to schedule your demo today.