The Evolution of Authentication Virtual Roundtable Series presented by Nuance and Opus Research—designed by and specifically for authentication leaders—explores evolving authentication options.
As customers increasingly rely on a mix of digital and voice channels to meet their needs, the challenge becomes delivering a consistent, integrated, and seamless experience across each of those channels. In this session, Nuance and Opus Research discuss how organizations can support freedom and flexibility while ensuring authentication strategies remain as frictionless as possible.
About the presenters
Lead Analyst & Founder, Opus Research
Dan Miller founded Opus Research in 1986. He leads the company's authentication consulting and research, and authors its annual Intelligent Authentication and Voice Biometrics Intelliview report. Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business.
Vice President and General Manager, Security & Biometrics, Nuance
Brett Beranek is responsible for Nuance’s security and biometric business, including the success of its more than 500 clients that conduct over 5 billion transactions annually. He earned a Bachelor of Commerce, Information Systems Major, from McGill University as well as an Executive Marketing certificate from Massachusetts Institute of Technology’s Sloan School of Management.